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Privacy

At TPCOMS, we prioritize the protection of your personal information. We fully understand that your personal data belongs to you; therefore, we make every effort to store it securely and process the information you share with us with the utmost care.

When a customer accesses this website, the site automatically saves the IP address along with the domain name. We also use monitoring tools such as “cookies.” A cookie account stores data sent by the website’s server to the customer’s browser during their visit. Using this function helps us support and understand customer needs and preferences when accessing our website.

We also combine information regarding the customer’s IP address and domain name with other information provided by the customer. This information is gathered through emails sent to us, or details filled out during registration, feedback, support requests, survey responses, or participation in contests/promotional activities.

1. Scope of Information Collection

All customer information is used solely for the following purposes:

  • Supporting customers when purchasing TPCOMS products.
  • Answering customer inquiries.
  • Providing customers with information regarding the latest software versions and updates on our Website.
  • Reviewing and upgrading the content and interface of the Website.
  • Conducting customer surveys.
  • Executing promotional activities related to TPCOMS products and services.

To achieve the aforementioned purposes, our company will consider sharing information with TPCOMS partner companies in Vietnam or abroad. Information may be shared with third parties we trust to fulfill the goals set out above. However, in such cases, we will strive to ensure that recipients cannot exploit your information for purposes other than the goals we have established within the scope permitted by the customer; we will also ensure they do not use this information for unauthorized purposes.

Information is only disclosed to third parties in special cases when required by law or competent authorities. Specifically, we do not rent or sell your information to any third-party partners (unless it pertains to the need to sell our entire assets or business operations as mentioned).

2. Changes to the Privacy Policy

TPCOMS reserves the right to change and edit the Privacy Regulations at any time. Any changes to this policy will be posted on our website.

For any questions or complaints related to the privacy policy, please contact us at email: tp@tpcoms.vn